About Us at Kars Ltd

Monday to Friday: 9am - 5.30pm Saturday: 9am - 4.30pm Sunday: 10am - 1pm Bank Holidays: 10am - 2pm

We buy in our cars in bulk and compare thousands of cars every week. Our high volume turnover and commitment to keeping costs down means we can pass savings on to our customers. You pay less because our profit margins are much lower.

No, you don't. Just pay us a visit and we'll be more than happy to help but we always recommend to phone us before you make any travel arrangements just to confirm the availability of the vehicle.

Yes, But we want the best for each and every customer, so we work hard with our pricing team. Every week they monitor both our competitor prices, CAP and Glasses prices across the industry, so that each car is at the lowest possible price.

If you do want to reserve a car then you will be required to see and drive the vehicle before you make any financial commitment. If you are happy with the car and wish to progress then you can leave a £200 holding deposit on cars / van when you visit our dealership.

Yes we help you arrange cars for export, but you're free to export the car yourself. We'll be happy to help with the relevant documentation. Speak to our team for more information.

We're committed to providing a high standard of service to you and all our customers. Occasionally we may not live up to our expectations and if this happens we want to hear from you. This will allow us to put matters right and improve our service. We value your feedback and thank you for helping us to improve the quality of our service.

In the first instance, please share your complaint with our staff as they are usually best placed to resolve the problem.

Alternatively, or if your concern remains unresolved, contact our customers service team using the contact below. The customer's service department is open Monday to Friday 0900-1700 hours.

Telephone: 01494 778234.

Email: customerservice@kars.co.uk

Address: 42 Townsend Road Chesham Bucks HP5 2AA

Yes. We guarantee our cars have no outstanding finance, and have not been stolen or written off unless otherwise stated.

We charge this fee to cover essential documentation and administration costs. Your statutory rights are not affected.

Cars & Vans we offer for sale at Kars.co.uk Ltd have successfully passed a mechanical and safety inspection in addition to a final quality control inspection. If you want to double check before taking delivery of any vehicle, you're welcome to arrange an independent inspection at your own expense. If any mechanical or electrical problems are evident at these times, they will be remedied accordingly.

Note: inspections must be pre-booked so we can allocate space 

The way you purchase road tax has changed. Since October 1 2014, car tax is no longer transferable between owners. This means that now, buyers of used cars will have to tax them themselves as soon as they take ownership, rather than benefiting from tax already paid for by the seller. You can easily use the free internet access at our showrooms to purchase yours before driving away in your new car.

For more information visit: https://www.gov.uk/government/news/vehicle-tax-changes

Come and see us in person. Deposits are by debit card or cash. As soon as you pay the £200 deposit for car or van, we'll reserve the car in your name for up to five days. Please note that this deposit is non-refundable.

We remove the vehicle from sale, preventing any other customers from buying it. The only exception is if you are not accepted for finance arranged by Kars.co.uk Ltd, in which case we'll refund the full deposit.

Yes this is possible*. In order to purchase a car you'll need to bring the following documentation with you:

1. Your UK/EU driving licence
2. An EU Passport if using EU driving licence
3. Two proofs of address dated within the last 90 days, e.g. bank statement, council tax statements or other utility bill

Sorry, we are unable to accept mobile phone bills.

*Circumstances and timings apply

Due to health and safety reasons we're unable to keep the tanks in our cars full. However, you'll have enough fuel to take you to a local petrol station. You'll find a petrol station within a few minutes of Kars.co.uk Ltd

Shell
Vale Road
Chesham
Bucks, HP5 2AU

Fitch's Service Station:
Amersham Road
Chesham

Bucks
HP5 1NQ

Yes. Cars have a minimum of 30 / 60 days MOT.

VGS Warranty is responsible for administering MBI and handling any claims.

This insurance contributes towards the cost of repairs required to your vehicle, due to unexpected breakdowns occurring within the period of cover and up to the maximum claim limit selected.

1. Any customer excess as detailed in the schedule
2. The cost of Components listed as excluded
3. Impact or accidental damage
4. General maintenance or serviceable items
5. Wear and tear where the vehicle is over 5 years old and has covered more than 60,000 miles
6. Faults which existed prior to the commencement of this insurance or that could be covered by any other warranty / guarantee / insurance
7. Damage caused by overheating, freezing, corrosion or the intrusion of harmful substances (for example the ingress of water), use of an incorrect grade of fuel or oil, or lack of antifreeze, lubrication or servicing
8. Faults which were on the Vehicle at the time of purchase, or caused by the result of inadequate servicing or as a result of faulty workmanship.

This insurance is available for passenger cars, vans and light commercial vehicles up to 3,500kg GVW that are registered within the United Kingdom.

This insurance does not cover vehicles that:

1. Are used for hire or reward (e.g. taxi or driving tuition)
2. Have been modified from the manufacturer's specification (unless agreed by Us)
3. Are used for road-racing, rallying, or any other competitive event
4.  

If you're still unsure one of our team will be able to answer your questions.

As no two used cars are the same, we'll need to carry out a physical inspection (covering age, condition, documentation, mileage, ownership, specification and more) on your car before we can offer you the best possible price.

Once an offer is made this is valid for 7 days. So if you're unsure about your part exchange, you've plenty of time to make up your mind.

We will consider any age car for part exchange. Just bring us your car for a valuation.

Yes, we'll need your car to be up and running for a part exchange.